OATS VENDING MACHINE
REDESIGN OF OATS VENDING MACHINE
OVERVIEW -
To study the Godrej prima oats vending machine and then to redesign the front fascia of the machine. The idea is to bring newness, intuitiveness, via clean and safe design. The design process involves studying human-machine interaction, product study, observation, interviews, ideations, prototyping, experimentation and application of required outcomes at the end. The project took four months to complete. A single machine costs around Rs. 40,000.
TYPE OF PROJECT : NEW PRODUCT DEVELOPMENT
CLIENT : GODREJ AND BOYCE MFG PVT LTD
YEAR : 2019
STATUS : IN PRODUCTION
Human - Machine Interaction / Empathy
Users are observed while interacting with machine. The observations lead to understand their behaviour, points of contact and their problems related to machine. Various activities were noted down to enhance the user's experience with the machine.
Product Study
The existing oats vending machine was opened. Various parts inside fascia were examined and recorded. The activity helps to understand the various components that need to be take care of while redesigning the fascia.
Interviews / Analysis / Brainstorming / Ideation
Users were observed and interviewed during the trials of existing machine. It helps us to get better understanding of their behaviour and thoughts related to the existing machine. After analysing their responses/feedbacks, the idea/architecture of new machine was brainstormed.
Brainstorming Structure / Architecture
Inspiration
Experiments / Testing
Number of experiments were done on the machine to eliminate the major problem of spillage. The spillage was caused mainly because of the placement of cup or position of cup with respect to the funnel. At the end, the experiments lead to the new design of funnel. Followed by the testing, the design of cup tray was finalised too.
Spillage
To place the cup inside and hit the button
Experimenting different changes in funnel
Uneven distribution of Oats inside the cup
Video demonstrating all the experiments
Various iteration with the funnel /dispenser design
Frequent discussions with the team.
Final design of funnel
Testing the final design and finding the non-spillage area upto which the cup can be placed.
Zero-Zero position
Towards User Shift
To Right Shift
Experiment set-up to find out the non-spillage area.
Zero-Zero position
To Right Shift
Towards User Shift
Safe Non-Spillage area
Result : Maximum allowable dislocation of cup from the centre is around 10 mm.
Prototyping / 3D printed Models
Prototype was built followed by small 3D printed models. The prototype was then used to observe people's interaction with the machine. Keeping it simple, a user has to keep the cup and hit the oats icon on the screen to get the oats.
Below video representing the interaction of machine and human, which furthers leads to design of grill.
Fabricating final mock up
Scale Down 3D Models
FIRST PROTOTYPE
OLD DESIGN
3D Printed Scale Down (1 : 4) model
Prototypes and 3D models were made to evaluate the full interaction and looks.
Product visualization / CMF
Product renders were made to get better understanding of the product while demonstrating the design to top management. CMF ranges is also visualized under different kind of environment. Also various other aspects like cleaning, door opening, front lid opening were too demonstrated through product renders. Complete body was kept in off white color to decrease/subtle out the noise in an environment because of the size of the body. Main lid was kept in frosted material to give user a visual cue that the machine is doing some processing. Orange, black and grey color were given to internal cavity to fit in different kitchen/pantry style. Other parts were given grey so to add no visual hindrance to over all form. Godrej logo cutout was pasted in rough aluminium finish to add premium to the overall design and Godrej as a brand.
Wire Grill is designed with intuitive platform to keep the cup and enhance easy cleaning.
Color - Ash Grey
Color - Sunrise
Color - Charcoal
Ash grey
Charcoal
Sunrise
Ash grey
Charcoal
Sunrise
Thank You